Frequently Asked Questions
Everything you need to know about your Revel Saunas experience.
What is the standard shipping timeframe for a Revel Sauna?
All orders are processed within 2-3 business days. Due to the size and specialized handling required for our premium units, delivery typically takes 7-14 business days depending on your location.
Do you offer professional installation services?
While our saunas are designed for easy 'plug-and-play' assembly, we partner with certified third-party installers in most major metropolitan areas to provide white-glove setup services for an additional fee.
What kind of warranty comes with my purchase?
Every Revel Sauna is backed by a comprehensive 5-year limited warranty covering the heating elements, control system, and wooden cabinetry against manufacturing defects.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied, you can return your unit in its original packaging. Please note that return shipping fees and a 15% restocking fee may apply.
Are your saunas energy efficient?
Yes, Revel Saunas utilize advanced carbon-fiber heating technology designed to maximize heat distribution while minimizing electricity consumption, costing on average less than $10 per month with regular use.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm, allowing you to pay for your wellness investment over time.